Frequently asked
questions.
Everything you need to know about CryoWipes. If you still have questions, feel free to contact us.
CryoWipes are premium skincare wipes stored in our Cryo Chamber, kept at ice-cold temperatures to instantly depuff, soothe and revitalize your skin.
The Cryo Chamber keeps your wipes cool and ready to use, giving your skincare routine a refreshing ice-cold boost.
No, they are designed to stay chilled, not frozen solid.
Yes, you can use your own compatible facial wipes.
The Cryo Chamber keeps your wipes chilled at 33°F (0.6°C) to instantly refresh, soothe and depuff your skin.
Yes, CryoWipes are designed for gentle daily use.
Free worldwide shipping takes 7–12 business days. Fast shipping is usually delivered within 3–6 business days.
Yes, we ship worldwide.
Yes, tracking information is emailed after shipment.
If you don’t love it, you can return your order within 30 days and we’ll refund your money immediately.
Contact our support team with your order number.
Yes, they are designed for daily use.
Use them in the morning or whenever your skin needs a refresh.
You can contact us through the contact page.
Ice-cold care
Keeps wipes perfectly chilled for visible results.
Worldwide Shipping
We ship to 100+ countries fast and secure.
30-Day Returns
Not in love? We’ll take it back.
Secure Payments
100% safe & encrypted checkout.